Aysha Ahmed, a professional with a good academic background, has an M.Com from Bharathiar University and an M.Sc. in Psychology. Her expertise in both these areas equips her to bring a combination of analysis and understanding of human beings, making her equally capable with quality and complaints management. Through her prior work experience in the UAE and India, Aysha Ahmed has moved from administrative assistant to admin manager and executive assistant, gaining extensive experience in operation, compliance, and client management. Professional expertise across cultures has enhanced her effectiveness in serving all customers and groups, having been able to provide proffesional service continuously. In her role as a Quality and Grievance Manager, she has much experience in maintaining high-quality services, optimizing processes, and resolving customer complaints in an efficient and equitable manner.

Furthermore, through Aysha Ahmed's academic degree in psychology and business, she has the ability of active listening and the perspective of the client during the business process so customers are provided with appropriate, efficient, and compliant services. Her diverse professional background has served to make her even more effective working with all groups and customers, having provided professional services consistently. Serving as a Quality and Grievance Manager, she understands how to maintain the quality of services, reduce processes, and address customer complaints in a fair and transparent manner. Aysha Ahmed's professional experience in psychology and business enables her to hear and understand clients' viewpoints while ensuring they receive proper, effective, and compliant services throughout the business process.